PRACTICAL AI FOR SERVICE BUSINESSES & SMALL TEAMS

Less busywork.
More clarity.
Smarter by design.

I help service business owners and small teams simplify client follow-up, organize team knowledge, and build practical AI workflows—with a clear plan and human judgment at the center.

Book a 30-min call

Short intake. General starting tips. A clear next step.

Fontonya Smith
Certified AI Consultant · Strategist · Speaker
WiseByDesign AI brand portrait of Fontonya Smith in a gunmetal suit
THE VISION STARTS WITH YOU.Let’s put it to work.
Practical AI.Better Questions.Smarter Business.

01 / HOW I HELP

A clear direction.
A useful next step.

Strategy, implementation, and learning—each shaped around the people, processes, and priorities in your business.

01Know where to begin

AI Strategy & Roadmaps

Find the business problems worth solving, evaluate your readiness, and turn your ideas into a focused WiseByDesign AI Roadmap™.

A GOOD FIT IFYou have ideas, but need a clear starting point.
  • Business & AI assessment
  • Opportunity prioritization
  • A practical implementation plan
Let’s discuss
02Make the plan work

AI Agents & Implementation

Put your strategy into practice with custom AI assistants, agents, and workflows designed around how your business operates.

A GOOD FIT IFYou know the problem and want help building the solution.
  • Custom assistants & agents
  • Workflow design & automation
  • Testing, refinement & handoff
Let’s discuss
03Build confidence in your team

Training & Workshops

Help your people ask better questions, use AI thoughtfully, and practice on tasks that matter in their day-to-day work.

A GOOD FIT IFYour team needs practical skills and a shared approach to AI.
  • Practical AI foundations
  • Better prompts & critical thinking
  • Business-focused working sessions
Let’s discuss
04Start a better conversation

Speaking & Keynotes

Bring an approachable, business-centered perspective on AI to your next event, leadership meeting, or professional community.

A GOOD FIT IFYou want an engaging AI session for your audience or community.
  • AI literacy & business strategy
  • Better questions, better decisions
  • Topics shaped around your audience
Let’s discuss

EXPERTISE IN PRACTICE

See the thinking.
See the work.

A real example of how I turn a business question into a focused AI tool—and make the thinking behind it easy to understand.

Title slide: Before You Ask AI for an Answer, Ask a Better Question, presented by Fontonya SmithEXPLORE THE PROJECT

FEATURED PROJECT · CUSTOM GPT

Solomon: an AI thinking partner.

Meet Solomon, the custom GPT I created to help business owners clarify goals, challenge assumptions, and think through a decision before acting.

  • A clear role and custom instructions
  • A practical marketing-tool decision
  • Human judgment at every step
See how Solomon works

AI IN YOUR EVERYDAY BUSINESS

Make room for the work
only you can do.

The best starting point is often a task you already know well. Explore a few ways a thoughtful AI workflow could help.

ILLUSTRATIVE WORKFLOW

Every follow-up starts from scratch.

A more thoughtful follow-up flow.

  1. 01

    Organize your meeting notes

  2. 02

    Draft a relevant follow-up

  3. 03

    Review, personalize & send

AI helps with the first draft. You own the relationship.

Example only. Solutions are tailored and tested for your business.

02 / THE WISEBYDESIGN APPROACH

From a better question
to a clear way forward.

We connect the dots between what your business needs and what AI can meaningfully help you do.

01

Assessment

Understand your goals, daily friction, existing systems, and readiness for AI.

THE STARTING POINTA clearer picture of what matters.
02

Roadmap

Prioritize opportunities by value, effort, and readiness. Give your next move a reason.

THE DIRECTIONA focused plan you can act on.
03

Implementation

Build the selected solution, test it in context, and prepare your team to use it.

THE WORKPractical systems, put into action.
You don’t have to have it all figured out to begin.

WHAT YOU TAKE AWAY

Your WiseByDesign
AI Roadmap.

A written plan for choosing where to start, what needs to be ready, and how to judge the first step.

Inside your roadmap

  1. A picture of the current workflowYour goal, the steps involved, the tools you use, and where the work gets stuck.
  2. Prioritized opportunitiesOptions compared by likely usefulness, effort, readiness, and dependencies.
  3. A recommended first projectA defined task, its boundaries, required source material, and the person who reviews the work.
  4. A pilot and measurement planActions, responsibilities, a review point, and evidence to help you continue, adjust, or stop.

We agree on the workflows covered, delivery date, review session, and fee before starting. Building the solution is scoped separately.

ILLUSTRATIVE ROADMAP EXCERPT

Client follow-up

A fictional example of the level of detail—not a client result.

Business goal
Make each approved meeting note easier to turn into a useful follow-up.
First project
Draft a reply from approved notes for the account owner to review.
Ready when
The note format, approved tool, and reviewer are agreed.
Human review
Check names, promises, pricing, and tone before sending.
Measure
Time including edits, factual corrections, and drafts the reviewer can use.
Review point
After a small agreed sample, decide whether to continue, adjust, or stop.

The online assessment starts the conversation. Your tailored roadmap follows a scoped engagement.

Discuss my roadmap

03 / MEET YOUR STRATEGIST

Know you.
Know business.

People, purpose, and practical progress.

WiseByDesign AI logo: Practical AI. Better Questions. Smarter Business.

FONTONYA SMITH · FOUNDER

AI expertise.
A human perspective.

I help business owners think strategically, ask better questions, and turn AI possibilities into useful systems.

My work has always centered on helping people grow—as a business owner, leader, coach, and educator. I bring that experience to AI consulting, with clear explanations, thoughtful questions, and practical steps you can use.

I hold the AI Consultant Certification delivered by AI InnoVision. I bring a thoughtful, practical approach to implementation—so your technology supports your goals and your judgment.

View my certification
Certified AI ConsultantCoach & EducatorSpeaker
Let’s talk about your business

FOR TEAMS, LEADERS & COMMUNITIES

Before you ask AI for an answer,
ask a better question.

Bring practical AI thinking to your next event or team session. Let’s shape a conversation around your audience and the decisions in front of them.

Invite Fontonya to speak

A LITTLE MORE CLARITY

Good questions.
Thoughtful answers.

What is included in an AI roadmap?

Your written roadmap describes the current workflow, compares opportunities, recommends a first project, and sets out a pilot and measurement plan. We agree on the workflows covered, delivery date, review session, and fee before starting. Implementation is scoped separately.

I’m new to AI. Is this for me?

Yes. We can start with your business goals and the work you already do. You don’t need to know which tools to choose or arrive with a technical plan.

What will I receive from the online assessment?

The online assessment is a short intake about your business, bottlenecks, and goals. After submitting, you receive general starting tips based on your selected priority and a downloadable copy of your answers. Your responses are saved for Fontonya to review. A tailored roadmap is scoped separately after a conversation.

What happens on the 30-minute introductory call?

We discuss one business challenge, the tools you use, and where AI may help. The aim is to clarify a useful next step and whether working together is a fit. A tailored roadmap, implementation, and any project fees are agreed separately.

Do I need an assessment before implementation?

An assessment helps establish the problem, priorities and readiness before a solution is built. If you already have a clear brief, share it through the inquiry form so we can discuss the right starting point.

Can you work with the tools I already use?

Your existing systems are part of the assessment. We’ll look at what can be improved, connected or simplified, and confirm what is feasible before committing to an implementation.

How much does a project cost?

Pricing depends on the scope, complexity and support needed. Share what you’re trying to accomplish, and we can discuss an appropriate engagement. Scope, fees and timing are agreed before work begins.

Can I invite Fontonya to speak or lead a workshop?

Absolutely. Choose Speaking Engagement or Training & Workshops in the inquiry form, and share your audience, preferred date, format and goals.

LET’S BUILD WITH INTENTION

What could work
better for you?

Bring one business challenge to a 30-minute introductory call. We’ll discuss what’s slowing you down, the tools you use, and a practical next step.

YOUR 30-MINUTE CONVERSATION

  • Clarify the task or decision you want to improve.
  • Explore where AI may help and what needs a closer look.
  • Agree on whether an assessment, workshop, or implementation is the right next step.
Any project scope, fees, and deliverables are agreed separately.
Book a 30-min call

Choose a time that works for you, or reach out directly.

Still finding your starting point?
  1. 01Share a little about your business.
  2. 02Book a time to explore the fit.
  3. 03Choose a next step together.
Fontonya SmithFounder, WiseByDesign AI

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WISEBYDESIGN AI BUSINESS ASSESSMENT™

STEP 1 OF 3 Your business

Let’s start with you.

No technical expertise needed. Just your perspective on your business.

A short intake to find your starting point.

Share your goals and bottlenecks. After submitting, get general tips for the priority you select and save a copy of your answers. Fontonya can use your responses to prepare for a conversation.

A tailored business review and roadmap are discussed separately.
All fields required unless marked optional.